Sure Property Solutions can provide you with a broad selection of properties ranging from family houses to student houses, mansion flats to studio flats & individual rooms. We are here to guide our tenants through the process of renting a property!

If you have seen a property that you would like to view then please contact our office. Our viewing times are flexible and we do our very best to accommodate all viewings.

Our tenancy application fees are as follows:

Tenancy Set up costs – £210 inc VAT per person as an all inclusive fee. There are no additional charges for full referencing, guarantor referencing if necessary, production & execution of tenancy agreement, inventory, accompanied check-in or deposit protection (£300 inc VAT minimum charge for single occupancy).

Pet charges – as a pet friendly agent we do our utmost to accommodate pets where possible. We charge a non-refundable pet fee of £150 which is held on account for 12 months to protect against any recurrence of infestation after the termination of tenancy. Should this not be necessary we donate this money to the RSPCA.

Renewal fee – £48 inc VAT per property on professional lets, £90 inc VAT per person on student properties to include annual re-referencing of guarantors.

Vacating costs – £60 inc VAT per person as a check out charge. Please note we do not charge for providing a reference to your new landlord/agent/mortgage lender.

Arrears letters – £30 inc vat charge for letters sent to tenant for breach of tenancy to include late rental payments sent on day 7, 14 and 21 of arrears, contact by telephone and email will be main prior to this.

Out of hours charges

Should a tenant lock themselves out of a property and we are called out of hours, a charge of £50 plus vat will be payable to Sure Property Solutions to attend (subject to the availability of keys). Please note our office hours are 8.30-6pm Monday- Friday and 9am-5pm on Saturdays, outside of these times are classed as out of hours. Bank Holidays, Christmas Eve and New Year’s Eve are classed as out of hours, plus any other days where the office may be closed - tenants can refer to our website for up to date opening times/days.

Sure Property Solutions are Members of ARLA (Association of Residential Letting Agents), SAFE agent and The Property Ombudsman giving our customers added peace of mind. Being a member of these organisations guarantees protection for clients both landlords and tenants on monies held and ensures a code of conduct.

About Sure

Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof.

Opening Times

08:30 - 18:00 Monday to Friday
0900 - 17:00 Saturdays

We can arrange appointments outside of these hours with some prior notice.

Contact Details

31 Upper St James Street