I’ve used Sure as a landlord for the last two years, and would highly recommend the company. They got me my first tenant literally within a day or two and he stayed for two years and left the property in pretty much as good, if not better state than before, even planting roses in the garden! Sure conducted regular checks and maintenance was really good, pointing out before the tenancy began any things which needed done and doing these at a reasonable rate, and during the tenancy (though these were very few). On looking for new tenants, very professional looking photos were taken, resulting in immediate strong interest from many people. I stayed one day and met many of the potential tenants, who were lovely (the company vets its clients first), and I felt that pretty much all of them would be good and take care of the flat, and some were a delight to meet! My flat definitely has improved since Sure have taken it on, and all the staff are friendly and very nice to deal with – would highly recommend.
Susan T. Landlord. September 2018.
Kate has worked her socks off for me over the past few months. She has kept in contact and updated me every step of the way whilst I was selling my property. She is professional, available and great to work with. She anticipates everything and knows exactly what's going on a every step.
Tracey B - Seller August 2018
I really cannot rate Kate and the team at Sure Property solutions high enough. As a first time buyer I struggled with other estate agents but Kate made it feel as positive as possible throughout whilst being realistic and open. She was always in communication and easy to get hold of but most of all she was supportive and delivered a really personalised service. The contacts she has recommended have all been great and I have continued to use their service since the completion.
Hannah N-B Purchaser August 2018
Recently purchased through Sure - were friendly, helpful and professional throughout.
Tristan, Purchaser August 2018
Kate and Zena have been fantastic to work with for both the sale of my property and new purchase. They’ve been so supportive, proactive and communicative it what has been a bumpy process (due to third parties, not Sure). They’ve helped me overcome challenges from numerous paperwork errors on the mortgage company’s part, keeping everyone in the chain reassured despite delays. I went with an online estate agent in the past to save money and because I didn’t feel any of the estate agents I met at the time would work with me in a genuine partnership. Sure have totally changed my mind and I can’t recommend them enough. We get the keys to our new property this week and couldn’t have done it without them!
Louise, Seller, July 2018
Sure Property Solutions provide a refreshingly transparent and professional service that really makes them stand out from the crowd. Zena Trow, the business owner, runs a very tight ship and her small team of handpicked staff work seamlessly together under Sure's delightful branch manager Kate Bennett with exceptional back up from office manager Kelly. I can't recommend this agency highly enough.
James, Landlord, July 2018
I approached Sure Property Solutions because they were recommended to me.
Sure Property Solutions helped me by selling my flat. They managed a difficult transaction to a positive conclusion.
I liked that they were approachable and readily available and had a good understanding of the local market. I would recommend Kate Bennett of Sure Property Solutions to people who need an Estate Agent.
Richard, Seller, July 2018
Fantastic experience. Worked with Sure to rent a property with a quick turnaround time. Not only were the team on top of absolutely everything throughout the entire process even on a Saturday, they were friendly, trustworthy, and I felt they had my best interest at heart. Have rented many properties in the past and this is one of the very best experiences so far. Could not recommend them enough.
Simon, Tenant, July 2018
Having just brought an apartment from Zena at sure property solutions I can not recommend her and her team enough. We live out of town and she not only managed all the financial side but also all the renovations and let it for us. Thank you!
Craig, Buyer & Mortgage Client, June 2018.
Sure Prioerty arranged our Buy To Let mortgage and were extremely prompt and professional. It was the easiest mortgage I’ve ever had arranged. Zena is always available on the phone to help with paperwork. Sure Property look after managae my property and are by far the best agent I have ever used if only other firms followed their business ethos
Alison, Mortgage Client, May 2018
Sure have been amazing from start to finish - special mention to Kate from the sales team who help guide us through some really difficult patches with our purchase. We couldn't have asked for a better service! Thanks all!!!
Jennifer, Buyer, April 2018
Kate was thorough, professional, transparent and very friendly throughout our interactions with her. Would definitely recommend Sure to friends, family and anyone looking for a reliable estate agent that treats you like an actual person, not just a potential buyer. Thanks Kate!
Rueben, Buyer, April 2018.
When we decided to rent out our home in Brighton for the first time the fantastic and friendly service we received from the team at Sure was invaluable.
Sarah, Landlord, March 2018.
I sold my house through Sure Property Solutions. I felt that Kate was by far the most professional agent that came around to value the property. Kate made me feel very comfortable and confident in using Sure. Throughout the selling process Kate and the whole team at Sure kept me informed and made the whole process very easy. They work very hard at what they do, but they really are amazing.
Jamie, Seller, March 2018
Had a great experience with everyone at Sure Property Solutions. Have rented through multiple agencies in Brighton and in other city’s around the UK and haven’t experienced a better letting agent. Staff always quick to respond to any questions / issues you might have. Highly recommended.
Michael, Tenant, February 2018
We bought our house through Sure and throughout the whole process Kate was amazing. She kept us regularly informed on the progress and was always willing to answer questions and give us any help or guidance needed. I was 8 months pregnant when we were due to exchange and so there was an urgency to make sure it was done before Christmas so we could complete and move in the New Year. Kate pushed the solicitors throughout the chain and fought our corner to make sure it was all on track and was an absolute rock throughout our anxious panics!
We would completely recommend using Sure as we cannot fault any part of their service and they definitely went above and beyond.
Amy, Buyer, February 2018
Zena has an amazing and dedicated team, who all work extremely hard and complement each other really well. They have been a great assistance to us over the last few years.
We used Sure Property Solutions as estate agents for the sale of our property and they were professional, proactive and reliable at every stage. They gave us constant updates and worked hard to ensure that the sale went through as quickly and smoothly as possible.
We have also used their services as rental agents for several years and we have always been very happy with their responsive, efficient and friendly service.
They provide an attention to detail, a personal approach and a level or service that we have not been even close to finding with any other agents.
Helen. Landlord. November 2017.
Sure have been an absolute dream to deal with at every stage of the process. Kate was very good and by far the most genuiene person to show me a property. Kelly has been amazing all the way through and always respond to emails on the same day which really is a breath of fresh air. It is nice to deal with an agency where you feel they have your best interests at heart rather than monetary gain. I would highly recommend them to anyone and I will be doing just that. Thanks for everything.
Jordan Y. Tenant. October 2017
Kate and her team at Sure Property were amazing. I wanted to rent my property in kemp town, they found me the best price and best tenant.
A super efficient and reliable team and a dream to work with. I felt in good hands.
Thanks for all your help.
Katie B. Landlord. October 2017
andlord. November 2017I recently moved management of my letting portfolio over to Zena & Kate at Sure (after many years with another agent) and I have been very impressed with their professional service. I’ve also had excellent feedback from my tenants which is also very important. Therefore I can highly recommended Sure Property Solutions.
James H. Landlord. October 2017
Kate and her team at Sure Property were amazing. I wanted to rent my property in kemp town, they found me the best price and best tenant. A super efficient and reliable team and a dream to work with. I felt in good hands. Thanks for all your help.
Katie B. Landlord. October 2017
I had a lovely experience with Sure property solutions. They went above and beyond to help me get my property. Definitely recommend , great service and friendly staff.
Anna L. Tenant. October 2017.
My son has just purchased a flat through Sure Property Solutions and having dealt with many estate agents during my life, Kate Bennett was truly different. She was professional, always replied to my emails on the same day and nothing was too much trouble. If my son decides to come back to London, then I would have no hesitation in letting the flat through Sure Property Solutions. A truly professional experience.
Anna S. Purchaser. September 2017.
A fantastic professional service with excellent communication from Property Solutions Ltd. Very pleased with the tenants they found for us throughout the years!
Taline H. Landlord. September 2017.
Really pleased with the service I received from Zena, Kelly & Adam. I was amazed at how fast & efficiently they found new tenants. Throughout the process I felt in very safe hands and being looked after by experts which was very reassuring and made it all very easy for me. Professional throughout. I would highly recommend Sure Property Solutions.
Helen P. Landlord. August 2017.
Zena is the best mortgage advisor I've found... and I've been through a few! Always helpful, precise and informative. Mortgages are a big deal and you often have to pay over the odds just to be given the wrong advice... not with Zena, she was a star, thank you very much for everything!
Adele T. Mortgage Client. August 2017.
For the last couple of years, Sure Property Solutions has provided a comprehensive service for my letting portfolio in Kemptown, including lettings, management, and more recently, sales. I have always found them thorough, responsive and very efficient. I cannot recommend them highly enough.
John T Landlord and Vendor August 2016
The absolute best letting agents in Brighton. Zena, the business owner and Adam head of lettings are calm, efficient, and pro-active. They are thorough and have been delightful to deal with at all stages. They have integrity and are the opposite of pushy! They will ensure that things are done properly and I will be using them for all my enquiries from now on.
Chip J. Tenant August 2017.
By far the most reliable, professional and efficient agents I have dealt with in my years of renting and purchasing properties. Sure Property Solutions provided an excellent service and went the extra mile to ensure that everything ran smoothly. I wouldn't hesitate to recommend them to anyone buying, selling or renting a property.
Charle S. Landlord. July 2017
As a landlord and having had nightmare agents for many years I can honestly say Zena and her team are a breath of fresh air. Honest, straight forward, proactive, great communication and they know their stuff. Give them a try, you will not be disappointed!
Vernonica M. Landlord. June 2017
I've been with Zena Trow and her excellent team at Sure Property Solutions for a long time.... They have been extremely professional and helpful in managing my portfolio.
Their advice and guidance re property refurbishment/tenants has been superb - they have my best interests at heart, whilst being very fair and open to the tenants - problems and complaints are discussed and resolved quickly.
Peter P. Landlord. 2016
Sure property have managed my property honestly and professionally for over 4 years. They have acted very differently to other agents I have used and I trust them wholeheartedly. I have had nothing but friendly and helpful support. They also treat their tenants with respect and are helpful to a fault.
I would highly recommend sure property solutions. Thank you.
Hattie Y. Landlord. 2016
I have been using letting agents for properties in London and Brighton for many years and would like to congratulate Zena Trow on the excellence of Sure Property Solutions. She and her staff are professional at all times, super efficient and always fair and clear in their dealings. They are by far the best I have come across in thirty years experience and can heartily recommend them to both property owners and tenants.
Barbara T. Landlord. 2016